Frequently Asked Questions
Everything you need to know about shopping with BioRevive
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Once shipped, domestic orders usually arrive within 3-5 business days, depending on your location.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items in their original packaging. Please contact our support team to initiate a return label.
Are BioRevive products sustainably sourced?
Yes, we prioritize ethical sourcing and sustainability. We work closely with our suppliers to ensure all materials meet our high standards for environmental responsibility.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout based on the destination.